Contact Us


Contact Us

We’re here to help!

 

If you have any questions about your order, our products, or need support, feel free to reach out to us.

 

 

 

📩 Email Support

 

You can contact us directly at:

Landaverdedesigns@gmail.com

We typically respond within 24–48 hours.

📦 Order Questions

For order-related inquiries, please include:

  • Your full name
  • Your order number (if available)
  • Any relevant photos (damaged item, wrong product, etc.)

 

 

🌎 Shipping & Delivery

For shipping updates, please check your tracking number first.

 

If your tracking hasn’t updated within 5–7 business days, reach out to us and we’ll assist you.

 

 

 

🔧 Technical or Product Issues

 

If you need help with your Magic LED Snow Projector, feel free to send us:

  • A photo or short description of the issue
  • Your order number

We’ll help you troubleshoot or send a replacement if necessary.

 

 

 

 

🛑 Important Notes

 

  • We do not offer phone support at this time
  • All support is handled by our customer experience team via email
  • Please allow extra time for responses during holidays